AI Agents

Agents Are the New UI.

Your team already lives in email, Slack, and Microsoft Teams — so that's where the agents meet them, not a fifth app to remember. Building a shipment, reassigning a carrier, rescheduling an appointment, approving an invoice — all reachable from wherever your team already works, plus a web chat for everyone else. Behind that access layer sits a set of purpose-built agents, one per job, instead of a single generalist bot that knows a little about everything. An Order Agent builds optimal shipments from incoming orders. A Shipment Agent creates, updates, reassigns a carrier, or cancels a shipment. An Appointment Agent finds the next best appointment, and reschedules or cancels one just as easily. Invoices are matched against actual shipment charges the moment they're created, and an Invoice Agent steps in on anything that fails that check, reviewing it against the gate log and contract rates, then recommending approve or reject. None of it runs unsupervised. Every agent surfaces its recommendation and its reasoning, and a person makes the final call on anything that matters. The agents remove the busywork of getting to a decision. Your team still makes it.

• Multi-channel access — reach the agents from web chat, Microsoft Teams, Slack, or email, wherever your team already works.
• Order Agent — builds optimal shipments from incoming orders, consolidating for the best cost and routing.
• Shipment Agent — create, update, reassign a carrier, or cancel a shipment without opening a screen.
• Appointment Agent — finds the next best appointment, and reschedules or cancels one just as easily.
• Invoice Agent — the moment an invoice fails automatic audit, reviews it against the gate log and contract rates, then recommends approve or reject.
• Human-in-the-loop by design — agents recommend, your team decides. Nothing ships or gets paid without a person signing off.
• One agent per job, not one bot that does everything — each agent is built and governed for its own domain.